Help & Contact

Click & Collect

Covid-19 Update

  • – Branches are now fully open and operating safely in line with government guidelines
  • – Safe contactless collection is available 7 days a week at our branches
  • – Our branches are open 7am-8pm Monday-Friday, 7am-7pm Saturday and 9-4pm Sunday
  • – Keeping our colleagues and customers safe and well and respecting stringent social distancing requirements is our number one priority – 2 metre rule enforced
  • – Our available product range will not require more than 1 person to lift
  • – Please see our guide to click and collect below

  • Please ensure that your mobile number is added so that we can text you when your order is ready to collect

Call & Collect

Due to current trading conditions we have suspended our Call & Collect service until further notice.

Click & Collect/Call & Collect.

  • Order online or over the phone and collect in branch from 5 minutes later.
  • Ensure you check stock is available for collection at your chosen branch, on the product page or in your trolley.
  • Check branch opening hours to ensure you have sufficient time to collect (order must be placed at least 5 mins before closing time for same day collection or it will be available when the branch opens the following day).
  • Alternatively give us a call for free to place your order and collect in branch from 5 minutes later on 0808 100 7211
  • If items are not available for same day collection, place order before 7pm Mon-Fri (4pm Sun) and you can collect Next Business Day (Mon-Fri) after 3pm.
  • If we have your mobile number, we’ll send you a text when your order is ready to collect.
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